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Hive Connector, Principal Name, Kerberos, Connection to Database failed, Authentication

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My co-worker and I both downloaded Knime Big Data Connectors.  We are using the Hive Connector to connect to our Hive Database.   It works for me, but it does not work for my colleague.   The error message my colleague is getting is "Execute failed: Could not create connection to database: Unable to obtain Principal Name for authentication".   

We have compared our notes, installations, folders, kerberos tickets, Hive permissions, Java installation, Knime projects, etc.   We think we're doing exactly the same thing.    I'm looking for ideas on how to solve this problem. 


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